Privacy Policy

Effective Date: [01/01/2026]

Pranicura Products LLC (“Pranicura,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pranicura.com.

If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

We collect several types of information depending on how you interact with our website.

Personal Information You Provide

When you make a purchase, create an account, or contact us, we may collect:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (processed securely by third-party providers)
  • Order history

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address
  • Device type and browser
  • Pages visited and time spent
  • Referring URLs
  • Shopping cart activity

This data is collected through cookies and similar technologies.

Marketing & Behavioral Data

We may collect information about:

  • Products viewed
  • Ads you interacted with
  • Email engagement (opens, clicks)

This helps us personalize your experience and marketing.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate order updates and customer support
  • Improve website performance and user experience
  • Personalize content and product recommendations
  • Send marketing emails (only where permitted by law)
  • Prevent fraud and ensure security
  • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your cart
  • Analyze site performance
  • Deliver personalized advertising

You can control cookies through your browser settings. Some features of the website may not function properly without cookies.

We may also use third-party tracking tools such as:

  • Analytics providers (e.g., Google Analytics)
  • Advertising platforms (e.g., Meta, Google Ads)

Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties, including:

  • eCommerce platform: Shopify
  • Payment processors: Shopify Payments, PayPal
  • Shipping providers: USPS, UPS Mail Innovations
  • Marketing and analytics providers

These partners only process your data on our behalf and are required to protect it.

We may also disclose information if required to:

  • Comply with legal obligations
  • Enforce our terms
  • Protect against fraud or security threats

Your Privacy Rights

Depending on your location, you may have the following rights:

For U.S. (including California residents):

  • Right to know what data we collect
  • Right to request deletion
  • Right to opt out of certain data sharing
  • Right to non-discrimination

For EU/EEA (GDPR):

  • Right of access
  • Right to correction
  • Right to erasure
  • Right to data portability
  • Right to object or restrict processing

To exercise your rights, contact us at: help@pranicura.com

Email Communications

You may receive emails related to:

  • Orders and transactions
  • Cart reminders
  • Product reviews
  • Marketing (if opted in)

You can unsubscribe from marketing emails at any time using the link in the email.

Data Retention

We retain your information:

  • As long as your account is active
  • As needed to fulfill orders
  • To comply with legal, tax, and fraud prevention obligations

Data Security

We implement appropriate security measures to protect your data, including:

  • PCI-DSS compliant payment processing
  • Secure servers and encryption
  • Access controls

However, no system is 100% secure.

International Data Transfers

If you are accessing our site from outside the United States, your information may be transferred to and processed in the U.S.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children.

Health-Related Information and User Submissions

Pranicura Products LLC does not request or intentionally collect sensitive health or medical information through its website.

However, due to the nature of our products, users may voluntarily provide information related to their health, symptoms, or conditions when submitting product reviews, testimonials, or customer support inquiries.

If you choose to provide such information:

  • You do so voluntarily and at your own discretion
  • We will use this information only to respond to your inquiry, improve our services, or display customer feedback where applicable
  • Public reviews or testimonials may be visible to other users

We do not use this information to make medical decisions, create user health profiles, or provide medical diagnoses.

Users are encouraged not to submit sensitive medical or health information unless necessary.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Cookie Policy:

Pranicura Products LLC
202 N. Cedar Ave STE 1
Owatonna, MN 55060
Email: help@pranicura.com
Phone: 763-537-3419